Privacy Policy

This Privacy Policy explains how Opilote, a service operated by Timlead SAS ("we", "us"), collects, uses, and protects data when you use our fleet-management platform, on the web and in the Opilote mobile app, including data about vehicles, drivers, and GPS positions transmitted by connected trackers.

What we collect

Account and company information you provide (name, email, company details); vehicle and site data you enter; GPS position, speed, and sensor data streamed from connected Teltonika devices; dashcam footage from devices with a connected dashcam module; and usage data about how you interact with the platform. When something goes wrong in the website or the mobile app, we receive an error report (the page or screen, the app version, the browser or phone model and its operating system, and the error itself) so we can fix it; error reports never include your password. The mobile app doesn't use your phone's location: vehicle positions come from the trackers.

How we use it

• To provide live tracking, geofencing, alerts, and reporting features.
• To secure your account and scope data access by role and company.
• To improve the reliability and performance of the platform.
• To communicate service updates and, where you've opted in, product tips.

Data sharing

We do not sell your data. We share data only with subprocessors necessary to run the service (hosting, storage, error monitoring, and communications providers), each bound by data-protection agreements, or when required by law.

Data retention

Position and alert data is retained for as long as your account is active plus a reasonable period for reporting continuity. Dashcam footage is kept while your account is active.

Your rights

Under GDPR and applicable data-protection law, you can request access to, correction of, or deletion of your personal data at any time by writing to contact@timlead.com. User accounts are created and removed by your company's administrator; you can also ask them directly.

Contact

Opilote is operated by Timlead SAS. Questions about this policy or your data: contact@timlead.com.